REWARD HOSPITALITY: BioPak Wins Best Service Level Award

BioPak’s CEO, Gary Smith, speaking on stage at Reward Hospitality AU’s Gala Night

BioPak has won the prestigious 2023 Best Service Level Award from Reward Hospitality AU. As a leader in sustainable packaging solutions, this recognition reaffirms our commitment to delivering unparalleled service and support to our valued customers while upholding our dedication to sustainability.

Our Customer-Centric Approach

The Best Service Level Award holds a special place in our hearts as it symbolises our dedication to understanding and exceeding our customers' needs. This award evaluated various crucial aspects of our customer service, including team feedback, fill rate, inquiry response infield, and customer support. We foster lasting partnerships with our valued customers as we continue to push the boundaries of sustainable packaging.

BioPak team members and interested tradeshow goers at the BioPak stall BioPak team members and interested tradeshow goers at the BioPak stall

About Reward Hospitality AU

Reward Hospitality is Asia Pacific's leading hospitality and care supplier, serving as the preferred food service solutions provider for diverse industries like Hospitality, Catering, Healthcare, and Education. With 26 locations across Australia, New Zealand, and the Pacific Islands, their dedicated team takes pride in sourcing the latest trends from around the world, offering fit-for-purpose and unique products. 


From Tabletop to Uniforms & Safety, their extensive product range is complemented by comprehensive service offerings, catering to businesses of all sizes, including single-site operators and multi-national corporations. As part of the ECF Group, a global leader in hospitality and care supply, Reward Hospitality enjoys a vast network and global reach, ensuring swift 24-48 hour delivery to customers across the Asia Pacific region. Their mission is to create cost, time, and logistic efficiencies to help businesses thrive and succeed within their respective industries.


The 2023 Best Service Level Award from Reward Hospitality is a remarkable achievement that reflects our dedication to both our customers and the environment. As market leaders, we remain inspired to pave the way for a more sustainable future. With your continued support and our relentless pursuit of innovation, the future of sustainable packaging looks brighter than ever. 

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