Frequently asked questions: Custom Products

Custom Products

Other Questions

What are the MOQs to custom print or custom design a product?

The MOQs vary per product. Please see our Custom Packaging page for the required quantities.

Can I mix different designs to satisfy the MOQ?

Unfortunately the MOQ applies per design.

What is the lead time?

The lead time varies per product. Please send an email to for the most up-to-date lead times.

I'm interested in custom-designed packaging. What should I send with my enquiry?

We specialise in food packaging but we do sometimes manufacture custom packaging for other industries and uses. Please send an enquiry to with:

  • What industry you require the product for
  • Material required
  • Quantity required
  • Dimensions
  • Reference photo


Do you offer free storage?

Yes, we offer free storage for a period of 3 months.

Why is there a deposit required?

Deposit are required to front the manufacturing costs for custom products.

Will you send a sample before going into production?

For custom printing, we do not send a physical sample before going into production.

For custom moulded pulp, we can send a sample but there is a nominal cost involved.