1. Fast Delivery
We know how important it is to maintain sufficient inventory and we always ensure you get your orders without delay. From our warehouse locations across Singapore, we offer free freight to all of Singapore. Free freight applies to all orders over 4 cartons*. Flat rate shipping of $20 for all orders between 1-4 cartons. Napkins and wooden cutlery only count as half a carton due to their small size. All orders are delivered next day for carton orders placed before 3pm SGT and for pallet orders placed before 2pm SGT.
Please note: any service upgrades or “value adds” such as labelling, repacking will result in potential delays to the above dispatch times.
2. Order Amendments
Our commitment to next day delivery means that orders are picked within an hour of being made and there may be fees involved if there are changes to your order. If you make changes to your order and it has not yet been picked, there will be no fees. If you make changes to your order, and it has been picked but not delivered, there will be a $5 +GST charge for each carton. If you make changes to your order, and it has been picked and delivered, there will be a $5 +GST charge for each carton and the cost to freight back.