Frequently asked questions: Custom Products

Custom Products

Other Questions

What are the MOQs to custom print or custom design a product?

The MOQs vary per product. Please see our Custom Packaging page for the required quantities.

Can I mix different designs to satisfy the MOQ?

Yes, you can mix the designs for custom cups. You can mix up to 4 different designs to satisfy the minimum order quantity.

What is the lead time?

The lead time varies per product. Please send an email to for the most up-to-date lead times.

I'm interested in custom-designed packaging. What should I send with my enquiry?

We specialise in food packaging but we do sometimes manufacture custom packaging for other industries and uses.

Please send an enquiry to with:

  • Material required
  • Quantity required
  • Dimensions
  • Reference photo

Do you offer free storage?

Yes, we offer free storage for a period of 3 months. For longer periods, the storage rate can be discussed in the contract.

Why is there a deposit required?

Sometimes we ask for a deposit as we are required to front the manufacturing costs for custom products.

Will you send a sample before going into production?

For custom printing, we do not send a physical sample before going into production.

For custom moulded pulp, we can send a sample but there is a nominal cost involved.