Anzac Day
Closed: Monday 27th April and no deliveries will be made on this day.
Last delivery: Friday 24th April. Deliveries required by this date will need to be ordered before 1:30pm on Wednesday 22nd April.
Operations resume: Tuesday 28th April
We've made important updates to our Delivery Service Read More
Labour Day and King's Birthday 2023 (NSW, ACT, SA and QLD) Read More
Our emails are currently down!Read More
Labour Day / Eight Hours Day (VIC & TAS) Trading HoursRead More
Easter Trading HoursRead More
Anzac Day Trading HoursRead More
Labour Day / May Day (NT & QLD) Trading HoursRead More
King's Birthday (QLD) and Labour Day (NSW, ACT, SA) Trading HoursRead More
Art Series Cups Temporarily Replaced with Limited Edition Charity Christmas Cup Designs from Nov 25–Dec 15Read More
Black Friday Courier Network Congestion Read More
Christmas & New Year 2025-2026 Trading HoursRead More
Labour Day/Adelaide Cup (SA & VIC) Closure (March 9th): No deliveriesRead More
Anzac Day Trading HoursRead More
We will be closed on the following public holidays and no deliveries will be made during this time.
Closed: Monday 27th April and no deliveries will be made on this day.
Last delivery: Friday 24th April. Deliveries required by this date will need to be ordered before 1:30pm on Wednesday 22nd April.
Operations resume: Tuesday 28th April
Compost Connect is a composting initiative developed by BioPak, to help connect foodservice businesses to composting services and divert waste from landfills.
From as little as $1 a day, you can divert your food scraps and compostable packaging from landfills and avoid the methane gas this would produce there.
Previously known as the BioPak Compost Service, Compost Connect currently has 18 compost partners, servicing 2,200+ suburbs across Australia and New Zealand. Find your local business composting service below and turn your ‘waste’ into nutrient-rich compost. Businesses who also join the Compost Club to be featured on the Map get extra perks on top of saving the planet!
BioPak supports the adoption of reusables wherever possible, but there are circumstances where reusables are not viable.
Where single-use foodservice packaging is the only viable option, using compostable packaging and implementing an organics waste stream is the most sustainable choice. In the foodservice, industry packaging is often soiled with food residue. This is seen as contamination by the recycling industry, meaning that even if the packaging is technically recyclable, it will actually end up in a landfill.
Composting is a circular economy solution that processes food waste and compostable packaging in the same waste stream. This allows businesses to reduce their environmental impact by diverting waste from landfills instead of having it turned into nutrient-rich compost.
Benefits of composting:
Joining Compost Connect is easy!
Compost Connect offers commercial organic waste collection in over 2,200 postcodes across Australia and New Zealand. Pricing varies by location, please request a quote from your local composter.
Yes, we service once-off collections in Sydney, Melbourne, Brisbane and Perth. Pricing is case-by-case depending on location, bin size and the number of bins. Email info@compostconnect.com for more information.
Unfortunately, at this stage, our compost service does not cover residential buildings. We recommend you contact your local council for support in composting your organic waste or you might find a neighbour nearby who is keen to share their compost bin with you on the ShareWaste website.
Yes, you do not need to be a direct customer of BioPak but you need to be using packaging that is certified to AS4736 standards. Our compost partners only accept packaging that has been certified compostable to these standards. BioPak is the only food packaging company with foodservice ranges certified to the Australian certification AS4736 for commercial composting.
If you are a business or an organisation that doesn’t use foodservice single-use packaging, please email us at info@compostconnect.com
Our compost partners can only accept packaging that is certified to AS4736 standards. We can only accept packaging if the company name is officially listed on the Australasian BioPlastics Association website as a verified compostable packaging provider. BioPak is currently the only food packaging company with food-service packaging certified to the AS4736 standard.
Many Compost Connect members report that their customers love the initiative and do bring their cups and packaging back for composting. We encourage cafes to offer a loyalty card scheme, where each BioPak product returned for composting earns a stamp towards a free hot drink or treat.
Yes! Compost Connect provides a wide range of promotional and educational material to communicate the benefits of choosing to divert your organic waste from landfills. Promote your sustainability efforts with your free Compost Club pack. Your suite of marketing collateral includes a window sticker, a bin sticker, a composting Do’s & Don’ts poster and your front-of-house paper compost bin.
You will receive a free Compost Club pack for every venue that you sign up for a compost service. We also sell additional compost club packs at the cost price of $26.
In the ACT, BioPak has partnered with GoTerra, an innovative organics recycling business using bioconversion to process organic waste. Organic waste is fed to their black soldier flies who consume multiple times their body weight in food waste and compostable items each day. Once the flies reach a certain size, they are harvested and used as animal feed.
We don’t sell compost ourselves but you might be able to buy some directly from our compost partners.
You can place any type of food scrap, leftover, spoiled or out of date food into your organics as well as compostable packaging that has been certified to Australian standards (AS4736).
This includes:
Your organic waste will be transported to a commercial compost facility where it will undergo several stages of processing and maturation. In 12 weeks time, it will be a high-quality compost ready for application to land.
For more information, watch "BioPak Compost Service - How does composting work?" video.
The wrong materials in your organics bin could contaminate a whole truckload of organics. Contaminated bins will not be collected and you could be charged a futile or contaminated bin fee. Contaminated bins will need to have the contaminants removed, or be collected by your general waste collection provider.
Food organics can create some odour as they decompose and are exposed to heat. This can be minimised by lining your kitchen bin with compostable bin liners and having the bin emptied into your back-of-house wheelie bin regularly. The back-of-house wheelie bin should be kept out of direct sunlight.
12-month service is the shortest contract length we offer for the compost collection service. Trial periods are available in some areas at the discretion of our collection partners. Email info@compostconnect.com for more information.
You will be billed by our Compost Partners directly. BioPak does not profit from this service and simply connects customers with the Compost Partner available in their area.
Email info@compostconnect.com and our team can assist you in determining what bin size will be right for you.
Our Compost Partners can provide you with a bin (a small rental fee may apply) or you can use your own wheelie bin if you have one.
Yes, you can change your bin size once during your contract. This can be arranged with your Compost Partner directly.
120L is the smallest bin size we can collect, except in Cairns (20L buckets). We recommend considering partnering with another local business to share a bin if this is the case.